FAQs

How to log in to the basement?

  1. Click on the LOG IN button at the Upsilon.com website or you may click here.
  2. Enter your username and password provided by the help desk (Email: 1918upsilon@gmail.com).
  3. Click on the ‘Log in’ button.

How to register on the basement?

OPTION 1: Register on the basement.

Step 1: Click the ‘Sign up’ button.

Step 2: Fill up the registration form and click the ‘Register’ button.

Step 3: A notification will appear. You will receive an email once the Upsilon Secretariat verifies and approves you.

OPTION 2: Ask assistance from Francis Fulgar ’17 and Ed Sunico ’86 (Email: 1918upsilon@gmail.com) so that they can register or approve you.

How to reset forgotten password?

Step 1: Click the ‘Lost Password’ link.

Step 2: Enter the registered email address for your account. Contact Francis Fulgar ’17 or Ed Sunico ’86 for the temporary email address used for your account. If you have changed your email address before, use that and click the ‘Reset Password’ button.

Step 3: Once you’ve clicked the ‘Reset Password’ button, a notification will appear.

Step 4: Check your email address and click the link sent to your email.

Step 5: Change your password.

How to add the basement web app icon to my device?

Step 1: Once you’ve successfully logged in the basement, click on the icon at the bottom of your iPhone’s Safari browser.

Step 2: Drag the bottom row and click on the ‘Add to Home Screen’ button.

Step 3: You can now access the basement through your web app icon.

How to keep myself logged in on my device?

Step 1: Tick the ‘remember me’ radio button. Make sure your device’s browser settings allow cookies/cache.

Step 2: Click the ‘Log in’ button.

Step 3: You can also add the web app icon to access the basement.

Why is my pin not showing?

Possible Reason 1: You may have added a similar location as another person.

Possible Reason 2: You may have added a location that is not readable by the code. Try to enter again and wait for the location suggestions and select from the drop-down.

Need assistance? Contact: