{"id":679,"date":"2017-11-06T01:41:47","date_gmt":"2017-11-06T06:41:47","guid":{"rendered":"http:\/\/talentium.ph\/upsilon\/?page_id=679"},"modified":"2018-02-02T04:48:15","modified_gmt":"2018-02-02T09:48:15","slug":"faqs","status":"publish","type":"page","link":"http:\/\/talentium.ph\/upsilon\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

FAQs<\/h1>\n[\/vc_column_text]
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<\/i>How to log in to the basement?<\/a><\/h3>
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  1. Click on the LOG IN button at the Upsilon.com website or you may click here<\/a>.<\/li>\n
  2. Enter your username and password provided by the help desk (Email: 1918upsilon@gmail.com<\/a>).<\/li>\n
  3. Click on the ‘Log in’ button.<\/li>\n<\/ol>\n[\/vc_column_text]<\/div><\/div>

    <\/i>How to register on the basement?<\/a><\/h3>
    [vc_row_inner column_margin=”default” text_align=”left” css=”.vc_custom_1517327712103{background-color: #ffce65 !important;}”][vc_column_inner column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ width=”1\/1″ column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

    OPTION 1: <\/strong>Register on the basement.<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ width=”1\/2″ column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

    Step 1: <\/strong>Click the ‘Sign up’ button.<\/p>\n[\/vc_column_text]

    <\/div><\/div>
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    Step 2: <\/strong>Fill up the registration form and click the ‘Register’ button.<\/p>\n

    Step 3:<\/strong> A notification will appear. You will receive an email once the Upsilon Secretariat verifies and approves you.[\/vc_column_text]

    <\/div><\/div>
    \"\"<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” text_align=”left” css=”.vc_custom_1517327770984{background-color: #ffce65 !important;}”][vc_column_inner column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ width=”1\/1″ column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

    OPTION 2: <\/strong>Ask assistance from Francis Fulgar ’17 and Ed Sunico ’86 (Email: 1918upsilon@gmail.com<\/a>) so that they can register or approve you.<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<\/div><\/div>

    <\/i>How to reset forgotten password?<\/a><\/h3>
    [vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ width=”1\/2″ column_border_width=”none” column_border_style=”solid”][vc_column_text]Step 1:<\/strong> Click the ‘Lost Password’ link.[\/vc_column_text]
    <\/div><\/div>
    \"\"<\/div><\/div>[\/vc_column_inner][vc_column_inner column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ width=”1\/2″ column_border_width=”none” column_border_style=”solid”][vc_column_text]Step 2:<\/strong> Enter the registered email address for your account. Contact Francis Fulgar ’17 or Ed Sunico ’86 for the temporary email address used for your account. If you have changed your email address before, use that and click the ‘Reset Password’ button.[\/vc_column_text]
    <\/div><\/div>
    \"\"<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ width=”1\/2″ column_border_width=”none” column_border_style=”solid”][vc_column_text]Step 3:<\/strong> Once you’ve clicked the ‘Reset Password’ button, a notification will appear.[\/vc_column_text]
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    <\/div><\/div>[vc_column_text]Step 4:<\/strong> Check your email address and click the link sent to your email.[\/vc_column_text]
    <\/div><\/div>
    \"\"<\/div><\/div>[\/vc_column_inner][vc_column_inner column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ width=”1\/2″ column_border_width=”none” column_border_style=”solid”][vc_column_text]Step 5:<\/strong> Change your password.[\/vc_column_text]
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    <\/i>How to add the basement web app icon to my device?<\/a><\/h3>
    [vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ width=”1\/3″ column_border_width=”none” column_border_style=”solid”][vc_column_text]Step 1:<\/strong> Once you’ve successfully logged in the basement, click on the\u00a0icon at the bottom of your iPhone\u2019s Safari browser.[\/vc_column_text]
    <\/div><\/div>
    \"\"<\/div><\/div>[\/vc_column_inner][vc_column_inner column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ width=”1\/3″ column_border_width=”none” column_border_style=”solid”][vc_column_text]Step 2:<\/strong> Drag the bottom row and click on the \u2018Add to Home Screen\u2019 button.[\/vc_column_text]
    <\/div><\/div>
    \"\"<\/div><\/div>[\/vc_column_inner][vc_column_inner column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ width=”1\/3″ column_border_width=”none” column_border_style=”solid”][vc_column_text]Step 3:<\/strong> You can now access the basement through your web app icon.[\/vc_column_text]
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    <\/i>How to keep myself logged in on my device?<\/a><\/h3>
    [vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ width=”2\/3″ column_border_width=”none” column_border_style=”solid”]
    \"\"<\/div><\/div>[\/vc_column_inner][vc_column_inner column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ width=”1\/3″ column_border_width=”none” column_border_style=”solid”][vc_column_text]Step 1:<\/strong> Tick the ‘remember me’ radio button. Make sure your device’s browser settings allow cookies\/cache.<\/p>\n

    Step 2:<\/strong> Click the ‘Log in’ button.<\/p>\n

    Step 3:<\/strong> You can also add the web app icon to access the basement.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<\/div><\/div>

    <\/i>Why is my pin not showing?<\/a><\/h3>
    [vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ width=”1\/2″ column_border_width=”none” column_border_style=”solid”][vc_column_text]Possible Reason 1:<\/strong> You may have added a similar location as another person.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ width=”1\/2″ column_border_width=”none” column_border_style=”solid”][vc_column_text]Possible Reason 2:<\/strong> You may have added a location that is not readable by the code. Try to enter again and wait for the location suggestions and select from the drop-down.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<\/div><\/div><\/div>
    <\/div><\/div>[\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” bg_color=”#ffce65″ scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″][vc_column column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

    Need assistance? Contact:<\/span><\/p>\n